Question 1

What is Farm Dip ghee made from?

Accepted Answer

Pure buffalo milk, and nothing else. There are no preservatives, no additives and no colour. We make it the way we ate ghee in our childhood: pure, simple and rich.

Question 2

Why is buffalo ghee white and not yellow?

Accepted Answer

Cow milk carries beta-carotene from the fodder, which makes cow ghee yellow. Buffalo milk has almost none, so pure buffalo ghee is naturally creamy white. The colour is not a sign of anything added or removed.

Question 3

What is the difference between buffalo ghee and cow ghee?

Accepted Answer

Buffalo milk has roughly twice the fat of cow milk, so buffalo ghee is thicker, creamier and richer, and sets firm when cool. Cow ghee is yellow, lighter and often grainy. Buffalo ghee is the favourite for halwa, ladoo, mithai, parathas and frying.

Question 4

Is Farm Dip ghee good for everyday cooking?

Accepted Answer

Yes. It holds up well to high heat, so it is good for tadka, rotis, parathas and frying, and for traditional recipes and sweets.

Question 5

Is ghee lactose-free?

Accepted Answer

Ghee is almost pure milk fat and contains only trace amounts of lactose and milk protein, so many people with lactose intolerance tolerate it well. It is not certified lactose-free, so if you have a milk allergy, check with your doctor first.

Question 6

Why does the texture of my ghee change?

Accepted Answer

Ghee changes with temperature. It is soft or liquid in summer, firm in winter and often grainy in between. Buffalo ghee sets firmer than cow ghee. None of this changes its quality.

Question 7

Do you deliver across India?

Accepted Answer

Yes. We deliver to most serviceable pincodes in India. Enter your pincode on any product page to see the estimated delivery date.

Question 8

How long does delivery take?

Accepted Answer

We dispatch within 24 hours on working days. Delivery usually takes 2 to 4 days to metro cities and 4 to 7 days elsewhere.

Question 9

How much does shipping cost?

Accepted Answer

Shipping is free on orders above ₹999. Below that, a flat ₹79 is added at checkout.

Question 10

Do you ship outside India?

Accepted Answer

Not yet. Leave your email on our contact page and we will let you know when international shipping starts.

Question 11

Is cash on delivery available?

Accepted Answer

Yes. Cash on delivery is free across India, with no extra charge.

Question 12

Which payment methods do you accept?

Accepted Answer

UPI, debit and credit cards, net banking, popular wallets and cash on delivery.

Question 13

How does the purity refund policy work?

Accepted Answer

If you believe the ghee is impure or does not meet quality standards, you can get it tested at an accredited food laboratory and email the report to us. After proper verification, we will process your full refund within 7 days.

Question 14

Can I return ghee I have opened?

Accepted Answer

For food safety we cannot accept opened jars back unless there is a quality or purity issue. If you believe the ghee is impure, you can get it tested and email us the lab report; after proper verification, we will refund you within 7 days.

Question 15

Does ghee need to be refrigerated?

Accepted Answer

No. Keep ghee in a cool, dry cupboard away from sunlight, with the lid closed. Refrigeration makes it hard but does no harm.

Question 16

How long does ghee last after opening?

Accepted Answer

Pure ghee keeps for months after opening if you always use a clean, dry spoon. Water or food particles in the jar are what make ghee spoil.

Question 17

Can I use ghee for deep frying?

Accepted Answer

Yes. Ghee has a smoke point of around 250°C, higher than butter and many refined oils, so it handles deep frying and tadka well.

Everything you wondered, answered.