Refund Policy
Last updated
Our 7-day purity guarantee and refund policy | Full refund upon verified independent lab report if any quality issue is found.
Purity & quality guarantee
We take immense pride in the purity of Farm Dip Pure Desi Buffalo Ghee. Every batch is made from 100% natural buffalo milk without any preservatives, additives, or vanaspati.
If you believe the ghee does not meet authentic quality standards or the product is impure in any way, you can get it tested at an accredited food laboratory and email the test report to us at info.farmdip@gmail.com.
Verification & 7-day refund
Once you email us the laboratory test report along with your order details and jar batch number, our quality team will conduct a thorough review.
After proper checking and verification of the report, your refund will be processed and credited to your original payment method (or bank account/UPI for cash on delivery) within 7 days.
Contact us for refunds
To submit a lab report or request a refund, please write to us at info.farmdip@gmail.com or contact our customer support with your order number.